Frequently Asked Questions

What cities are serviced by TechMayer?

We focus our service area in the western suburbs of Metro Detroit and are willing to provide primarily remote services outside our normal driving range.

Do TechMayer services have contractual minimums?

No. We do not have any minimums for the work done for your company or any binding contractual minimums. We charge by the hour only for work done for your company, or for recurring monthly service agreements.

How are services billed?

Services by TechMayer are invoiced monthly.  Billing is based on monthly recurring services and/or hourly rates depending on the type of work requested. Contact us to get a quote on your specific business needs.

Is TechMayer a Microsoft Partner?

Yes, TechMayer is enrolled in the Microsoft Partner Network, MPN ID 4710772.  TechMayer would be your Partner of record for Microsoft services.

Can TechMayer provide Microsoft Office 365?

Yes, TechMayer can assist you with selecting and purchasing subscriptions to the right services to modernize your business with Microsoft Office 365.

Does TechMayer offer remote monitoring and backup services?

Yes, TechMayer has monthly subscription services available to ensure your workstations and servers have secured offsite backup, antivirus, security updates, and proactive remote monitoring.

How is remote service provided?

TechMayer will install remote access software on your workstations and servers that allow your employees to request and accept remote assistance.  A TechMayer technician will share control of your workstation to address the request.

How can TechMayer help my Nonprofit?

We help several Nonprofits with discounted service rates and expert assistance with donated software through TechSoup and Microsoft.  We are committed to giving back in the community and helping Nonprofits acheive their goals.

Additional Questions?

Call TechMayer at 313-389-6384 with any questions you have about our services