Fraudulent technical support telemarketing is thriving even after two years of legal action to slow them down. The consistent advice from the Federal Trade Commission and Microsoft is to hang up, and don’t answer future calls.
You can recognize this scam by being alert to these signs:
- Unsolicited call from Microsoft or Windows or other familiar name about your computer
- Request to access your computer remotely
- Asking you to look at various logs on your computer to trick you into believing there is an issue. Be assured many logs show errors that are not a real issue.
- Offering to sell you software to fix your computer
What you should do:
- If you believe you have given access to your computer to one of these impostors, TechMayer can help by removing malicious software and help you avoid future charges.
- Hang up! Don’t feel rude, would you leave your front door open to a stranger?
- Never give out personal information such as name, address, email, or credit card.
- Report the call: FTC Complaint Assistant form.
- Don’t answer the next call from the same number, even if they call non-stop.
- Keep your computer protected by using a program against viruses and other malicious software. Microsoft offers Security Essentials / Windows Defender for free, Avast is free, and WebRoot is a consistent PC Mag Editor’s Choice for a purchased solution.
- Read more at Microsoft – Email and web scams: How to help protect yourself.
Be vigilant and keep your computer to yourself! If you need help to resolve an issue with you computer, call TechMayer at 313-389-6384.
- Posted by Brian Mayer
- On May 11, 2016
- 0 Comment